Frequently Asked Questions

WebOptim offers comprehensive digital solutions: custom website development (WordPress, Oxygen Builder), e-commerce solutions (WooCommerce, Shoptet, Shopify), SEO optimization, PPC advertising (Google Ads, Meta Ads), business digitalization & automation (CRM systems, cloud solutions), and professional graphic design services.

WebOptim has been helping businesses succeed online since 2018. We've completed hundreds of projects for clients across Czech Republic, Slovakia, and internationally, building a strong reputation for quality and reliability.

Yes! We work with clients across Europe and worldwide. Our team is experienced in remote collaboration and we communicate in Czech, Slovak, and English. We use modern tools to ensure seamless communication across different time zones.

We specialize in WordPress with Oxygen Builder for maximum performance and flexibility. Unlike page builders that slow down websites, our approach delivers clean, optimized code. We also work with custom solutions when needed.

A simple presentation website typically takes 2-4 weeks. More complex projects with custom functionality can take 4-8 weeks. E-commerce stores usually require 4-6 weeks depending on the number of products and integrations needed.

Absolutely! All our websites are fully responsive and optimized for all devices. We follow a mobile-first approach and focus on Core Web Vitals to ensure excellent performance scores. Speed optimization is included in every project.

Yes, we regularly help businesses modernize their online presence. We can redesign your website while preserving SEO value and existing content, or build a completely new site with improved functionality and design.

We specialize in WooCommerce (WordPress), Shoptet, Upgates, and Shopify. We help you choose the best platform based on your needs, budget, and growth plans. Each platform has its strengths and we'll recommend the best fit.

Yes, we integrate all major payment gateways (Stripe, PayPal, GoPay, Comgate) and shipping providers (PPL, DPD, Zásilkovna, Czech Post). We also set up automated inventory management and order processing systems.

We offer comprehensive e-commerce maintenance packages including security updates, plugin updates, performance monitoring, backup management, and technical support. We also help with product uploads and catalog management.

Our SEO service includes technical SEO audit, keyword research and analysis, on-page optimization, content strategy, link building, local SEO (Google Business Profile), and regular reporting. We focus on sustainable, long-term results.

SEO is a long-term investment. Initial improvements are often visible within 2-3 months, but significant results typically appear after 4-6 months of consistent work. We provide monthly reports so you can track progress.

Yes, we create and manage campaigns on Google Ads, Meta (Facebook & Instagram), LinkedIn, and other platforms. We handle everything from strategy and ad creation to optimization and reporting, maximizing your ROI.

We focus primarily on paid advertising (PPC) rather than organic social media management. However, we can create social media graphics and advise on strategy as part of our comprehensive marketing approach.

Business digitalization means transforming manual, paper-based processes into efficient digital workflows. This includes implementing CRM systems, cloud tools (Google Workspace, Microsoft 365), automated invoicing, and connected business applications.

We primarily work with Pipedrive, HubSpot, and Raynet CRM. We help you choose the right system based on your team size, sales process, and budget, then handle complete setup, customization, and team training.

Yes! Using tools like Make (Integromat) and Zapier, we can automate many repetitive tasks: lead processing, email sequences, invoice generation, data synchronization between apps, and custom workflows tailored to your needs.

Website prices vary based on complexity. A simple presentation site starts around €800-1,500, while e-commerce stores typically range from €1,500-4,000+. We provide detailed quotes after understanding your specific requirements.

Yes, for larger projects we offer flexible payment options. Typically, we work with 50% upfront and 50% upon completion, but we can discuss arrangements that work for your situation.

We'll need your brand assets (logo, colors), content (texts, images), and a clear understanding of your goals. Don't worry if you don't have everything ready – we can guide you through the process and help create missing elements.

Yes, we offer various maintenance packages including security updates, backups, performance monitoring, content updates, and technical support. Our Optim Bundle provides comprehensive care for a fixed monthly fee.

We recommend and set up hosting solutions tailored to your needs. For WordPress sites, we work with premium managed hosting providers that ensure speed, security, and reliability. Hosting costs are separate from development.

Security is built into every project: SSL certificates, secure coding practices, regular updates, firewall protection, and malware scanning. For e-commerce, we ensure PCI compliance. Our maintenance packages include ongoing security monitoring.

Absolutely! We build websites with user-friendly admin interfaces. We provide training on how to update content, add products, publish blog posts, and manage basic settings. For more complex changes, we're always here to help.

If you have a maintenance package, contact us and we'll fix it as a priority. For other clients, we offer support on an hourly basis. We also maintain backups so we can quickly restore your site if needed.